Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Checklist cannot be displayed in HR Task

honamiUeo
Tera Contributor

I am using this article to create an HR Task Template for Checklist and creating an HR Service where the Fulfillment Type is Service Activity.

https://www.servicenow.com/community/hrsd-forum/checklist-for-hr-task/m-p/1286127#M1447

https://docs.servicenow.com/ja-JP/bundle/vancouver-employee-service-management/page/product/human-re...

 

However, the task generated from it does not show the checklist.

honamiUeo_0-1698304732100.png

By the way, this HR Task is generated through Flow Designer.


Can someone please help me with this?

2 ACCEPTED SOLUTIONS

@honamiUeo Unfortunately, this function is only allowed in Global scope either you need to create your flow in Global Scope or create a Script include in Global scope put the logic in there and call that script include in your custom action in flow.

View solution in original post

16 REPLIES 16

@Sandeep Rajput 

Thank you very much for your kind attention.
I will give up this method as it is difficult to implement that much with my technical skills.
But thank you for your help and assistance.

@honamiUeo Please don't underestimate your capabilities, I urge you to give it another try by either creating the flow or try creating your script include in Global scope and utilising the applyTemplate() function.