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‎10-26-2023 12:19 AM - edited ‎10-26-2023 02:00 AM
I am using this article to create an HR Task Template for Checklist and creating an HR Service where the Fulfillment Type is Service Activity.
https://www.servicenow.com/community/hrsd-forum/checklist-for-hr-task/m-p/1286127#M1447
However, the task generated from it does not show the checklist.
By the way, this HR Task is generated through Flow Designer.
Can someone please help me with this?
Solved! Go to Solution.
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Human Resources Service Delivery

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‎10-29-2023 10:54 PM
@honamiUeo applyTemplate() function can be used in the flow script for applying the template https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727178

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‎10-30-2023 02:30 AM
@honamiUeo Unfortunately, this function is only allowed in Global scope either you need to create your flow in Global Scope or create a Script include in Global scope put the logic in there and call that script include in your custom action in flow.
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‎10-30-2023 07:15 PM
Thank you very much for your kind attention.
I will give up this method as it is difficult to implement that much with my technical skills.
But thank you for your help and assistance.

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‎10-30-2023 10:16 PM
@honamiUeo Please don't underestimate your capabilities, I urge you to give it another try by either creating the flow or try creating your script include in Global scope and utilising the applyTemplate() function.