Checklist Created in HR Service is not captured in Update Set

[SumanthMora]

I have created a checklist on the HR service and moved the update set to TEST. But it is not coming in TEST Instance.

How to capture the checklists? Solution please.

Thanks

[Alikutty A · Accepted solution]

Hi,

Checklist are data records and not configurations.

You will need to import its XML from 2 related tables ie checklist and checklist_item. Once you export/import XML data from these tables, the checklist should be coming up in the related HR case.

Thanks!

[SumanthMora]

Thanks Ali.

There are many records on those tables.

I have created the checklist on two tables for two HR services. How to export those selected. Please suggest.

[Dario Idrovo2]

If you go with this approach, you can filter that table where the checklist records live to only display the ones you've created, then export them into an XML. I always force them into Global update sets if they don't get captured in the HR update sets. 

[SumanthMora]

Thanks Dario.

I'm not sure how to force it. Because I have three checklists for one HR service.

How to force it.