Commit Update Set for Life Cycle Event is not pulling Activity Sets

skulsoom002
Tera Contributor

We have used the Update Set created in Development environment and imported it to the Staging environment. After the import we previewed it and committed it. We then tested it. The Life Cycle Event (LCE) was triggered as expected but the Activity Sets related tasks were not created. Upon reviewing we found that the Activity Sets were missing in Staging but they were present in Development. Can someone share on why this is happening and how can we make sure that the LCE is imported to the next environment along with the Activity Sets?

 

We have created the LCE in Development environment. The LCE is for 'Terminations - Modified' (Correction to Termination). We cloned the 'Request Termination' LCE so we can use the Activity Sets within this LCE to trigger tasks for various teams.

1 ACCEPTED SOLUTION

ahefaz1
Mega Sage

@skulsoom002 

 

Just capturing the Lifecycle Event will not automatically capture all the activity sets. Maybe that's what's missing from your update set.

You can easily capture all the activity sets by making a small edit to them, such as setting "active = false" and then flipping them back to "active = true". This can be done via the list view itself.

However, it will only capture the activity set and not the activities within that activity set. You will need to repeat the same process for the activities within the activity set.

Once done, check your update set before marking it complete to ensure that the activity sets and the activities have been captured.

 

Mark it complete, use the "Export to XML" related link.

That should do it.

 

Please mark helpful or accept solution.

Thanks,

View solution in original post

2 REPLIES 2

ahefaz1
Mega Sage

@skulsoom002 

 

Just capturing the Lifecycle Event will not automatically capture all the activity sets. Maybe that's what's missing from your update set.

You can easily capture all the activity sets by making a small edit to them, such as setting "active = false" and then flipping them back to "active = true". This can be done via the list view itself.

However, it will only capture the activity set and not the activities within that activity set. You will need to repeat the same process for the activities within the activity set.

Once done, check your update set before marking it complete to ensure that the activity sets and the activities have been captured.

 

Mark it complete, use the "Export to XML" related link.

That should do it.

 

Please mark helpful or accept solution.

Thanks,

skulsoom002
Tera Contributor

Thank you. This worked for me.