Configure an HR service

Ujjwala1
Tera Contributor

Hello Experts,

I have started working on hr simulator , I have reached till hr service but I am kind of stuck here,

I have updated  hr service and one manually as per the instructions, but task is not getting validated.

Could anyone guide me for this ?

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6 REPLIES 6

shweta khemani
Tera Expert

Hi,

I understand you were able to edit the Travel Advance Request HR Service but only when you are trying to create an new HR Service manually you got stuck, if that's the case then just follow the below steps:

1. Open the existing Topic Categories using the path: HR Administration-- HR Services-- Topic Categories

  1. Select- Employee Data Management [[OOB functionality]]
  2. Check COE: HR Workforce Administration Case [sn_hr_core_case_workforce_admin] [[OOB functionality]]
  3. Check Topic Detail: Relocation Assistance [[OOB functionality]]
  4. Click 'Relocation Assistance' topic detail, and click New' to create an HR Service Name: Employee Relocation Request
    Fill in the below details:
  5. Badge: HR
  6. Fulfillment type: Manual
  7. Case options: Add Manager to Watchlist
  8. Opened for / Approver view: Default for opened for/approver
  9. Subject person / Task assignee view: Default for subject person/task assigned to
  10. Description: Used to transfer an employee to another office location

Click 'Update'.

Once done, validate the task. It show pass. 

 

Kindly 'Like' and mark this response as 'Helpful' is the query is resolved.

In case you still face the issue feel free to respond. Thanks

jency83
Tera Guru

For anyone struggling with this, make sure you read all the steps one by one and verify you have all set as per instructions. E.g. in my case I overlooked several times that Badge should be set to HR.