Create Prompt while close HR case by asking confirmation .

Prasanna49
Tera Contributor

‎04-14-2024 11:46 PM

Currently, we are looking for functionality where an prompt should be open whenever assigned to clicked on "Close Complete" button (UI Action) to take confirmation for HR cases.

 

Regards,

Prasanna

0 Helpfuls
  • 242 Views
1 REPLY 1

Deepak Shaerma
Kilo Sage

‎04-15-2024 12:04 AM

Hi @Prasanna49 
Go to UI Actions--> Modify Close Complete

if (g_form.isNewRecord()) {
    alert("You cannot close a new record without saving it first.");
    return false;
} else {
    var confirmClose = confirm("Are you sure you want to close this case as Complete?");
    if (confirmClose) {
        // If confirmed, proceed with the default action
        gsftSubmit(null, g_form.getFormElement(), 'close_complete'); // Replace ‘close_complete’ with the actual action name if different
    } else {
        // If not confirmed, do nothing (prevent the UI Action from submitting)
        return false;
    }
}

Please Mark this Helpful and Accepted Solution. If this Helps you to understand. This will help both the community and me..
- Keep Learning ‌‌
Thanks & Regards 
Deepak Sharma 

0 Helpfuls