Created related list for assignment rule for HR service
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 09:24 AM
Hi All,
Can someone help me on the below issue please.
I have HR Service name (Permanent Staff) under this service in ,related list I have created new tab assignment rules
HR service table is talent management
on the HR service form related list is visible, but i want to see the related assignment rules for the particular HR service.
if any assignment rules are there for particular HR service it should visible under related assignment rules
Please help me on this.
Thank you..
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 09:14 PM
please share if that HR service has any assignment rule configured for it?
Your applies to is table is HR Service, should it not be the particular HR service?
then apply the table name in the addQuery
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 09:32 PM
@Ankur Bawiskar Thank you for reply
It is not for particular HR service
if someone opens the HR service for for that form any assignment rules is written it should visible under the assignment rule tab
if there are no assignment rule it will not visible assignment rules
Please help me on this
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 09:43 PM
assignment rules are for tables and HR service has record producer which has table field in it
So using that you can show
current.addQuery('active', true);
current.addQuery('table', parent.producer.table_name);
This worked for me
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 09:53 PM
@Ankur Bawiskar Thank you for reply
HR Service is written for HR talent management COE
so on the HR service for it is showing all the assignment rules written for talent management table for different servcies same COE
but for me it should visible only for the current HR service
Please help me on this
Thank you..
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 10:17 PM
1 HR service has 1 Topic Detail, 1 Topic Detail has 1 Topic Category and 1 Topic Category has 1 COE. It's 1 to 1 mapping everywhere
I didn't get what's not working
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
