What are the different use cases which can be used with Document Templates and DocuSign for HRSD

Flow Designer - Is possible to allow a specific number of instance to be running at the same time

Is possible to only allow a specific number of excursion of sub-flow to be running at the same time? I have sub-flow that gets trigger about 100 times within secs, I want to process 10 instances of the sub-flow at time.  Meaning once 10 completed, th...

How to schedule an appointment on behalf of someone from the HR Agent workspace?

Hi, Is there an option for an agent to book an appointment on behalf of someone from the HR Agent Workspace?I know this can be done from the portal when I enable appointment delegation in the Walk-up Location Queue. I want to set it up the same way i...

Notification Record in Bell icon ServiceNow instance

Hi All,In ServiceNow instance notification Bell icon indicates multiple notification updated by system and its showing notification count as well across platform.However, notification expand not available currently in system and not showing details a...

Unable to locate sn_hr_core_task sysid for inbound email processing

HI Community, I'm having an issue, email is received with an error "Unable to locate sn_hr_core_task sysid for inbound email processing" and target field is empty.Note : Email is sent by external mail idI checked other community post related to it......

Analytics Using the "Thumbs Up/Down" for Now Assist Summarizations

Hi SN Community, We are implementing Now Assist skills for summarization across HRSD and ITSM, and noticed there is a "thumbs up/down" option within the UI, but there doesn't seem to be any functionality behind them (e.g. confirmations, analytics, et...

LIFECYCLE EVENT: Tasks to review attachments (without signature)

Hi there We have a lifecycle event for offboarding that has tasks that require the employee or manager, to view attachments.  Our preference is that they are viewable, similar to the sign option (but without the necessity to sign).We've tried a varie...

Ai search

Hi All,We have ai search source on our portal when users type a specific word it should redirect  to my request page on the portal. Thanks in advance

Lifecycle Event Properties list empty

Hello,     When I navigate to All > Lifecycle Events > Administration > Properties, the Properties List is empty.I need to change the value of sn_hr_le.All activity set closure timer propertie. Thanks for your help,Regards,Paul S.

Agent Workspace for HR Case Management help - updating the At a Glance view

 Good day!Would anyone be willing to assist me? I’m working in Agent Workspace for HR Case Management and trying to figure out how to update the At a Glance view. Specifically, I’d like to add both the User Title (from the User record) and the HR Pro...

Want to copy the attachments from parent to child case

I want to know that if we have 5 attachments in parent case and I need an ability to select and copy only 2 out of 5 attachments into child case. Is It possible? 

HRSD Integrations REST API OOB

Dear Friends,I’m looking for some help into HRSD REST API for our third-party application. They would like to explore and utilize our full HRSD Applications.Looking OOB REST API’s where we can expose our Catalogs and categories.REST API OOB where we ...

Use case for Robust Transform map.

Hi,  Use case for Robust Transform map. I'm exploring Robust Transform map. Can anyone please tell use case and step by step implementation for Robust Transform map in personal developer instance.  Regards, Nivedita