Edit tags on List view

Rkanodia
Tera Contributor

Hi ,

I am getting an error while editing tags in the list view in Agent workspace for HR case management.

Rkanodia_0-1715753634561.png

 

1 REPLY 1

Deepak Shaerma
Mega Sage

Hi @Rkanodia 
You see this error only when list view editing is disabled via various methods. 
1. Read only ACL = disable list editing for certain roles or conditions.
Client Script Logic: If a client script explicitly sets a field to be read-only, it can prevent editing from the list view.

Check ACL, CLient script, business rules that prevent the list editing for a particular table.
Please Mark this Helpful and Accepted Solution. If this Helps you to understand. This will help both the community and me..
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Thanks & Regards
Deepak Sharma