[Employee Center Pro] I want to display a filter under "My Task" and add it.

[Takefumi Muto]

Hi!
Sadly the documentation was a bit too confusing for me. Please assist.

[What I Want to Do]
I want to display a filter under "My Task" and add it.

[What I've Done]
I referenced this video and created and set up the following three:
https://youtu.be/7dC9w3RLRY0

・ Create a new To-dos Configuration
・ Create a new To-do filter
・ Create a new To-dos Config filter condition

At the end of the video, various types of filters are displayed.
However, even when I do the same, the filters are not displayed.
I couldn't figure out what's missing in my setup.

[Dnyaneshwaree]

Hello @Takefumi Muto ,

Please refer below articles:
https://www.servicenow.com/community/developer-forum/filter-my-tasks-and-my-requests-on-employee-ser...
https://docs.servicenow.com/bundle/tokyo-employee-service-management/page/product/employee-center/co...

Please accept my solution if it works for you and thumps up to mark it as helpful.

Thank you!!

[Muralidharan BS · Accepted solution]

Hi @Takefumi Muto 

There is one additional step you need to perform, you need to make the category active by default they are inactive.

https://instance.service-now.com/sn_hr_sp_todo_filter_m2m_category_list.do

just open the category in the list and make it active and you should be good to go

[Ina]

Any other ideas? I am struggling with the same, but I have activated the categories. I also tried creating a new category and deleting browser cache, but no luck.