[Employee Center Pro] I want to display a filter under "My Task" and add it.

Takefumi Muto
Giga Guru

Hi!
Sadly the documentation was a bit too confusing for me. Please assist.

[What I Want to Do]
I want to display a filter under "My Task" and add it.

JackBook_0-1718184006338.png

 

[What I've Done]
I referenced this video and created and set up the following three:
https://youtu.be/7dC9w3RLRY0


・ Create a new To-dos Configuration
・ Create a new To-do filter
・ Create a new To-dos Config filter condition

JackBook_1-1718184044773.pngJackBook_2-1718184055710.pngJackBook_3-1718184064874.pngJackBook_4-1718184070844.png

At the end of the video, various types of filters are displayed.
However, even when I do the same, the filters are not displayed.
I couldn't figure out what's missing in my setup.

1 ACCEPTED SOLUTION

Muralidharan BS
Mega Sage
Mega Sage

Hi @Takefumi Muto 

 

There is one additional step you need to perform, you need to make the category active by default they are inactive.

 

https://instance.service-now.com/sn_hr_sp_todo_filter_m2m_category_list.do

 

just open the category in the list and make it active and you should be good to go

 

MuralidharanBS_0-1718196435966.png

 

 

 

View solution in original post

3 REPLIES 3

Dnyaneshwaree
Mega Sage

Hello @Takefumi Muto ,

Please refer below articles:
https://www.servicenow.com/community/developer-forum/filter-my-tasks-and-my-requests-on-employee-ser...
https://docs.servicenow.com/bundle/tokyo-employee-service-management/page/product/employee-center/co...

Please accept my solution if it works for you and thumps up to mark it as helpful.

Thank you!!

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru

Muralidharan BS
Mega Sage
Mega Sage

Hi @Takefumi Muto 

 

There is one additional step you need to perform, you need to make the category active by default they are inactive.

 

https://instance.service-now.com/sn_hr_sp_todo_filter_m2m_category_list.do

 

just open the category in the list and make it active and you should be good to go

 

MuralidharanBS_0-1718196435966.png

 

 

 

Any other ideas? I am struggling with the same, but I have activated the categories. I also tried creating a new category and deleting browser cache, but no luck.