Error Message on Read operation on table 'sn_hr_core_case_operations' from scope 'Global' was denied

[mtymytk]

Hi, 

Below are the error steps.

1. Create HRIT Operations Case
2. Open the created case and display the Audit History tab by right-clicking Configure > Related Lists.
3. Right-click the upper part and execute Export > PDF (Portrait)
4. When I reload the page I get the following error

 

From the error content, try the contents of the following article

Read operation on table 'hr_profile' from scope 'Change Management - CAB Workbench' was denied - Sup...

1. Set Scope to Global

2. Click System Applications > Application Cross-Scope Access

3. Set the following

Application: Global Autofill
Source Scope: Global Autofill

• Target Name: "Name of the Table which needs access" →'sn_hr_core_case_operations
• Target Type: Table 
• Target Scope :Human Resources: Core.
• Operation: Read 
• Status: Allowed 
• Submit the record.

↓　I get an error that Global cannot be specified as Cross scope privilege source scope

 

Could you please tell me how to resolve the error?

Thank you

[mtymytk · Accepted solution]

Hi,

I manually registered the Application Restricted Caller Access as shown in the attached file and the error no longer appeared.

So I could resolved it myself.

Thank you so much for your help.