Hi Community, How can we add the related list field in HR case creation

Nana5
Mega Guru

Hi All,

 How to add the field in related list in search page .Please find the screen shot.Thanks is advance.

find_real_file.png

 

Thanks

1 ACCEPTED SOLUTION

Kiel Sanders
ServiceNow Employee
ServiceNow Employee

You are correct that you cannot edit it directly from the UI page.  Below are steps to help you configure.

  1. Navigate to the HR Case table [sn_hr_core_case]
  2. From the context menu, choose List Layout.
    find_real_file.png
  3. Change the View name drop-down to Default (not Default view).  If you don't see Default as an option, select New... and create a new view called Default.
    find_real_file.png
  4. Add the fields you want displayed in the list view from the slushbucket above and save the view.
  5. Test the view by creating a new case.

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11 REPLIES 11

Anurag Tripathi
Mega Patron
Mega Patron

Hii,

 

Can you elaborate a bit please?? What do you mean by 'related list in search page'.

 

 

-Anurag

Hi Anurag,

  As you can see the screen, in that related case information section is available, below that  there are multiple column is there like Number,Active, Approval; etc. SO after number i need to add legacy Number Column.So how i can achieve this in HR search page General case. 

 

Thanks

You can right click on the list header and configure list layout and add the field there in the position you want.

-Anurag

As its ui page so , its not possible. 

 

Thanks