hide HR case details in the esc

GhitaB
Tera Contributor

Hi Community,

I’m working on an HRSD offboarding scenario and looking for guidance on the best-practice approach for HR case visibility.

For an offboarding HR service:

  • The HR case should be hidden from the subject person when the subject person is an external user
    (i.e. Contingent Worker or Subcontractor

then how can i hide the case from the subject person in the esc?

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