How can I get HR Admin access to developer instance

Vinay Jathanna
Kilo Contributor

I am trying to access HR Service Delivery in developer instance. I see that the ADMIN user-id doesn't have access to it and HR Admin user Id doesn't work in the instance. Can someone help me how I can access the service or get HR Admin rights?

Thank you in advance.. 

1 ACCEPTED SOLUTION

Jaspal Singh
Mega Patron
Mega Patron

Hi Vinay,

 

Have you activated HR related plugins? Activating, highlighted one will grant HR admin to Admin. If not you can get it granted to yourself as an admin.

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5 REPLIES 5

Jaspal Singh
Mega Patron
Mega Patron

Hi Vinay,

 

Have you activated HR related plugins? Activating, highlighted one will grant HR admin to Admin. If not you can get it granted to yourself as an admin.

find_real_file.png

Michael Ritchie
ServiceNow Employee
ServiceNow Employee

After activating the HR Core plugin you MUST logout and back in for it to show up as Admin.  This is required whenever new roles are added to a user since they are cached in the user session.  Logout and login refetches them from the database.

 

Please mark this post or any as helpful or the correct answer to your question if applicable so others viewing may benefit.

Joshton1
Tera Guru

If all your plugins are active as needed for HRSD. Use your admin credentials, change the scope to Human Resources: Core. And try to search with keywords HR in navigation filter.

If you are typing in HRSD specifically you wont find anything. HR Case Management, HR Profiles, HR Administrations , HR Integrations, Employee Service center are in all called as HRSD- HR Service Delivery.

Changing scope is not necessary to see application navigator modules.