Hi Team,We have a requirement we need to make checklist ready only once case is closed in HR AGENT WORKSPACE. any one worked on the please let me know @Ankur Bawiskar any suggestion pleaseRegards,Siva Mani.
As an analyst, there is an edit button on the checklist when viewing. Can this be disabled so analysts cannot edit the checklist?we need to disable this edit option in checklist list Regards,Siva Mani.
Hi Need to add quick links to the HR Agent Workspace Landing page Created a Portal contentCreated schedule Content but UIB Workspace content location is not available Plugin installed : Employee center Pro (version- 33.0.4) Do I need to install any o...
When i select feedback choice and click on submit then the feedback is not submitting it is happening in QAT environment were same thing is working in DEV environment can you please help me on this issue.
As an analyst, there is an edit button on the checklist when viewing. Can this be disabled so analysts cannot edit the checklist?we need to disable this edit option in checklist list Regards,Siva Mani.
Is possible to only allow a specific number of excursion of sub-flow to be running at the same time? I have sub-flow that gets trigger about 100 times within secs, I want to process 10 instances of the sub-flow at time. Meaning once 10 completed, th...
Hi experts,How can we remove this undefined from NLU intents. TIA
Hi, Is there an option for an agent to book an appointment on behalf of someone from the HR Agent Workspace?I know this can be done from the portal when I enable appointment delegation in the Walk-up Location Queue. I want to set it up the same way i...
Hi All,In ServiceNow instance notification Bell icon indicates multiple notification updated by system and its showing notification count as well across platform.However, notification expand not available currently in system and not showing details a...
HI Community, I'm having an issue, email is received with an error "Unable to locate sn_hr_core_task sysid for inbound email processing" and target field is empty.Note : Email is sent by external mail idI checked other community post related to it......
Hi SN Community, We are implementing Now Assist skills for summarization across HRSD and ITSM, and noticed there is a "thumbs up/down" option within the UI, but there doesn't seem to be any functionality behind them (e.g. confirmations, analytics, et...
Hi there We have a lifecycle event for offboarding that has tasks that require the employee or manager, to view attachments. Our preference is that they are viewable, similar to the sign option (but without the necessity to sign).We've tried a varie...
Hi All,We have ai search source on our portal when users type a specific word it should redirect to my request page on the portal. Thanks in advance
