How can you add a Hyperlink to a record producer on the service Portal

[Thedavisrun]

I´ve been trying to add a hyperlink to a record producer which is a request form essentially on the service portal.

I tried using a UI macro (with jelly)  but then found out this will not display in the service portal.

Is there any easier way to do this?  I´d like it as a variable if possible so it will appear at the bottom of the form.

The thing with Jelly is it will display fine in the preview or if looking at the form in the back end fo SNow but when looking in the end user end on the portal the link will just not appear. 

[VigneshMC]

you can add a variable with type "HTML" and add a link.

Thanks

[Service_RNow · Accepted solution]

Hi,

Create a field type as a macro. And place a widget in that field which would have you link, say that < a href="www.community.com">link</a> in the widget which you are adding to the created field on the record producer. Now it will show as a link on service portal.

Note: widgets will not display on cms portal or instance. Test in service portal only.

to create a widget:

Please mark reply as Helpful/Correct, if applicable. Thanks!