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How do I set a Task SLA in Flow designer

rafas_2703
Tera Guru

Hi there guys!

 

I have a flow and in that flow I have a get Catalog Variables action.

From the different question choices on a variable I have different assignment groups/ Task SLA's that I want the HR Case to have.

 

The assignment group part is already done and working, but I can't set the SLA in the flow for different choices.

Any ideias?

 

Thanks,

Sérgio

6 REPLIES 6

@rafas_2703  You need to replace "fd_data.trigger.table_name.sys_id" with sys ID of record present in sn_hr_core_case table.  In your case, use HR case record data pill from flow designer.

@rafas_2703 

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