How do I use task types in Journey Accelerator Task Templates?
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10-01-2024 09:26 AM
Hi all,
I'm having trouble trying to create tasks in Journey Accelerator. When I try to select a "journey accelerator task type", the only options are "regular" and "calendar". I would like to use the task types used in typical HR templates like "Upload documents" and "Mark as complete". Is there a way to do this? I don't see an option for "HR task type" and "task type" only has "journey accelerator task" as an option.
Thank you!
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Human Resources Service Delivery

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10-01-2024 10:33 AM
@EJ13 Journey Accelerator task template only supports two task types Regular and Calendar.
For other task types, you would need to use a lifecycle event instead of a journey accelerator.