How to configure a button to add child cases to HR Case Related list in Agent Workspace

Ankita Mallah
Tera Contributor

‎03-27-2023 01:44 PM

Hi All,

 

I have a requirement to add a button on the Related list 'Child Cases' of HR Case in Agent workspace (Tokyo version).

I tried doing it through the declarative action assignment but it's not working.

Any lead on this will be highly appreciated.

 

Add_child_case.png

 

Thanks in advance!

 

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edosky
Tera Expert

‎07-04-2024 06:22 PM

Hi Ankita, were you able to get a solution or a workaround regarding this functionality?

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