How to configure a button to add child cases to HR Case Related list in Agent Workspace

Ankita Mallah
Tera Contributor

Hi All,

 

I have a requirement to add a button on the Related list 'Child Cases' of HR Case in Agent workspace (Tokyo version).

I tried doing it through the declarative action assignment but it's not working.

Any lead on this will be highly appreciated.

 

Add_child_case.png

 

Thanks in advance!

 

1 REPLY 1

edosky
Tera Expert

Hi Ankita, were you able to get a solution or a workaround regarding this functionality?