How to configure a button to add child cases to HR Case Related list in Agent Workspace
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03-27-2023 01:44 PM
Hi All,
I have a requirement to add a button on the Related list 'Child Cases' of HR Case in Agent workspace (Tokyo version).
I tried doing it through the declarative action assignment but it's not working.
Any lead on this will be highly appreciated.
Thanks in advance!
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07-04-2024 06:22 PM
Hi Ankita, were you able to get a solution or a workaround regarding this functionality?