Hello SN Comm, (Sandbox instance using Scoped Application for HR Case Management - Kingston) We have a UI Action called 'Transfer Case' which is OOB. When a Case comes in via email from the End User, it is created under General Inquiry Case (which is...
Hello All. I am novice when comes to scripting, hence seeking help here. I have an requirement i.e. when we change the state of a HR Task manually i need it to throw a popup where we can enter a worknote. In the Present setup there is a UI Action but...
I am currently using following sample script to delete in NON -PROD which takes a long time. var gr = new GlideRecord('hr_case') gr.addQuery('state',4);; //to delete all resolved HR cases gr.setWorkflow(false); gr.deleteMultiple();
Hi Experts, I have a requirement to remove the HR confidential data after cloning. Is there any issues if we exclude the table from the exclude tables list. Is there any other way to hide the hr data for admins such that admins should not be able to ...
Does ServiceNow contain an HR on-boarding workflow/ process out of the box? or how can it be implemented?
Hello All , I am just getting started learning HR Service delivery and have a basic question. I know that workflows shouldn't be used when setting up an HR service (Jakarta) and i've been trying to set up service activities as an alternative and hav...
We are preparing to expand our deployment of HR Service Delivery (Scoped HR). The following question has been raised and I was hoping this community could provide an answer. If a person, who is not listed in the User Table, accesses the site can the...
Can anybody help with best practices followed for success full SN HR management implementation. Regards
Hello,We have a need to change an existing checklist (associated with an HR Service). What's the best practice to manage updates to an existing checklist? Migrated from development? (doesn't appear to be captured in an update set). Import / Export vi...
Hi ServiceNow community members, Does anyone know if it is possible to add the "Push to update set" option to the "Actions on selected rows" menu in the list view? I would like to select multiple records in the list view and choose the "Push to updat...
Is there a quick or easy way to make a copy of a closed RITM?When a requester does not respond to our follow up emails after several attempts we close their RITM with a "canceled" status. On several occasions we receive a response from the requester ...
Hi Team,I want to change the COE labels but the issue is labels are coming from the ua_entitlement table only maint user can do the changes on this table because it has to write ACL. So you have any solution, please share. Advance Thanks
I want to remove bulk HR users profile.how this can be achieved.For creation, we have Generate HR Profiles so is there any way to Delete those Generated HR Profiles.
Hi, I need some guidance how to implement employee holiday calendar. I know employee can make holiday requests from catalog and I can have workflow so that their manager can approve it. Once it's approved should I just add it to a schedule. Can I hav...
I'm trialing the demo environment for ServiceNow and am trying to add a GIF to my knowledge article but keep getting the error that the file isn't recognized (see below) When I upload as an image...it works but it's so pixelated it's not really reada...
