how to create report for SLA met cases from task_sla table

[poornima batchu]

hi

  I am trying to create a report to show sla met cases from task_sla table. Is it possible to create report to show only the current status as there are several sla's will be trigerred for a particular case but how to create a report to showonly single sla status.

[Community Alums]

Hi Poornima,

PFB the video to achieve the report.

Please mark this comment as Correct Answer/Helpful if it helped you.

Cheers,

Hardit Singh

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