How to enable mention functionality on esc portal?

JIffin Joy1
Tera Contributor

‎02-18-2022 01:31 PM

How can i add  metion functionality in the ESC portal same way we have currently in UI16?

 

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sachin_namjoshi
Kilo Patron
Kilo Patron

‎02-18-2022 02:21 PM

Check below solution

 

https://snhackery.com/2019/10/22/mentions-in-the-service-portal/

 

Regards,

Sachin

Community Alums
Not applicable

‎02-18-2022 10:58 PM

Hi @Jiffin Joy ,

Mention functionality is not available as of now for ESC portal OOB.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

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