Hi Team, I have to modify announcement, quick links, Frequently used apps in HR work space. I followed https://www.servicenow.com/community/hrsd-articles/quicklinks-announcement-myfrequently-used-apps-configurations-on/ta-p/2713782But iam failing so...
Hi All, We found an issue where in the service portal if you open any one of your tickets under My tickets menu, the User icon is overlapping and text is not visible due to that. Can someone provide your expertise over here? Thank you in Advance!!!M...
Hello,I need to automatically create three tasks every time a certain case is submitted. I have created the service with the fulfillment type of Service Activity. Then in the Service Activities related list tab, I added three activities with Task as ...
HelloI can see only active HR cases in my request widget in portal. If Hr case is closed then its not visible under my cases. I am able to see closed incidents/Ritms. Issue with only closed HR Cases. Any inputs will he helpful. Thanks
Hi All, I have installed the below plugins. However, I don't see carousel on the ESC page. Please assist. Plugins:Human Resource Scoped: CoreEmployee Center ProHR Taxonomy Thanks,
I am able to navigate to the HR agent workspace but not able to navigate to the all list page . FYI,I have tried Custom (UI ) action it not worked
I want to fetch the data in this table using script, but I am not able to fetch the data. On the list view when i click on preview icon I am able to see the data but when I was trying to fetch the data I am getting null value snapshot of when I cli...
We tried to open the Submitted HR case Record in HR Agent workspace but the HR Agent Workspace option is not listed in the Open existing Record Step.
I have created a providere notification which is working fine, It is for the workspace, I would like to modify the contect in the notificaiton I don't find any possible option to modify the content I want to change this system updated to assigned to ...
Hi all I have a requirement The current issue is for example if I am making changes to KB001 , I need to check out this kb article and make the necessary changes. Consequently, the state of KB001 changes to draft. Assuming that before making changes ...
Hi,Is there a way to make a field in the HR Case Creation form dependent on another field? For example, the HR Service field is dependent on the COE the user selected by default.
Hi all I have a requirement The current issue is for example if I am making changes to KB001 , I need to check out this kb article and make the necessary changes. Consequently, the state of KB001 changes to draft. Assuming that before making changes ...
Hi there,We are trying to setup IAR for HR on the Xanadu demohub environment. But one of a way, for each submitted inquiry, the system quickly forward the case to an Agent. The "bot" agent (in my case Kelvin Sanchez) set a note in the case that a age...
Hi,I'm looking for some help in relation to the ServiceNow / SuccessFactors integration.Within our Production ServiceNow environment we are experiencing an issue with the SOAP integration where it will not load the HR integration services for Effecti...
We added HR case table fields to the HR task list layout, but those fields are not displaying values on the list layout, even though there is data in the HR case.
