How to enable to edit groups with HR Service Delivery roles in servicenow

Chaiatnya
Tera Contributor

Hi, I have some group, where they have roles starts with sn_hr, but for the roles Assignable by field is empty. But still the managers are unable to edit the groups. Can some one help how to fix this. Checked ACLs, but didn't find anything

1 REPLY 1

michaelj_sherid
ServiceNow Employee
ServiceNow Employee

@Chaiatnya If any of the roles that are inherited by the group are HR Roles, they will contain an Assignable by attribute. I have seen this before where a role contains a role and the contained role had an assignable by attribute that the user did not satisfy. Have you eliminated this as an item of concern?

 

Regards,

Mike