How to Hide 'Tasks/To-dos' tab from Employee Center Pro

Kashmira Surana · ‎03-16-2022

Hello All,

I wanted to hide 'Tasks/To-dos' tab from Employee Center Pro. For your reference please find the below image.

Appreciate your help in advance.

Thank you !

Anil Lande · ‎03-16-2022

HI,

Please check Standard ticket configuration for your table and you manage tab visibility.

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/build/service-portal/task/confi...

Open your table record and check the To-Dos tab and change the visibity condition so athat it will always false or delete the tab configuration.

Thanks,
Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

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Kashmira Surana · ‎03-20-2022

Thank you. It worked as expected.

Anil Lande · ‎03-20-2022

@Kashmira Surana Glad to know it worked for you. Could you please close this question by marking my response as correct answer. It would be helpful for other community member to refer correct answer in future if they face same issue.

Happy Learning 🙂

Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

khadar · ‎03-13-2023

Surana,

I do have the same requirement, could you please share the steps? what you have implemented, it will very helpful.

Regards,

Khadar Basha V

Sarah Travis · ‎11-15-2023

Has anyone tried hiding this tab only if the logged in portal user has no tasks related to the case (active or past)?

We rarely use tasks, but I don't want to hide the tab entirely in case we develop a process that does use them.