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How to hide Transferred to on hr portal

Username11
Tera Contributor

Hi Team,

Whenever I transfer a HR case I could see "HRC0012345 Cancelled - Transferred to HRC0012346" on the HR portal. 

"Transferred to HRC0012346" should not appear on the HR portal when a case is transferred. Could you please help/guide me. 

Attaching the screenshot for the same. 

Thanks,
Kumar.

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