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Resolved! Show question choice based on who is open HR Case

Hi there guys! I have a Record producer that contains the following variables:Requested for, Requested by and Choose an option. Requested for and requested by are automatically populated with the user opening the case.The variable Choose an option is...

rafas_2703 by Tera Guru
  • 424 Views
  • 2 replies
  • 1 helpfuls

ui policy

Hi All,I need to create a ui policy such that state becomes read only at a specific state in form , it should be read only to the assigned to , other group members should be able to edit the field. Thanks in advance

kali by Tera Contributor
  • 206 Views
  • 2 replies
  • 0 helpfuls

Resolved! User ID not populating automatically when new user is created

Hello,  I am working on an onboarding process where I have created my own Lifecycle Event, Record Producer, and an HR Service to trigger my Lifecycle Event. I went ahead and added my HR Service in the client include script so that my new user will be...

mlamin by Giga Guru
  • 998 Views
  • 4 replies
  • 1 helpfuls

In HR profile Same HRP number for 2 candidates

Hi All,Can anyone please help  me on this query.In HR profile Same HRP number for 2 different candidates ,HRP number is unique for candidatesNeed to increase the One HRP number  to remove the duplicates.Can you please help me on this.

nikhitha24 by Tera Guru
  • 291 Views
  • 1 replies
  • 0 helpfuls

Issue opening the attachments from the portal.

Hi, There is an issue persuing when some users are trying to view the attachments on the HR cases from the portal. They are getting an error like "Requested attachment does not exist". But upon checking the sys_attachment table in the backend, the at...

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Subhadip Roy by Kilo Contributor
  • 1156 Views
  • 6 replies
  • 0 helpfuls

Resolved! How to add a new case status

Hi,  I'd like to add a new case status titled "Duplicate case" in order to capture when duplicated cases are arriving. How can I configure this new status? Thank you. 

choward by Tera Contributor
  • 703 Views
  • 7 replies
  • 0 helpfuls

Lifecycle Event Activity Set Date Trigger

Hoping someone will be able to assist. We have an activity set called 'On Leave' with a date trigger. The date that triggers the activity set may change (leave start date). When the leave start date is updated by the user via an employee request, the...

NMeyer524 by Tera Expert
  • 512 Views
  • 2 replies
  • 0 helpfuls

HR profile creation only for certain users

Hi All,I want to create HR profile only for certain users with type XYZ .  The type xyz field is on HR profile.Is there any configuration for this? ThanksRa  

Raji9 by Tera Expert
  • 496 Views
  • 5 replies
  • 0 helpfuls

HR Service Case Option - Automatically Create Draft Document

Hi all, What's the functionality behind the case option known as "Automatically Create Draft Document" in the hr service case options. What are the configuration steps for enabling this case option and how it works when giving this case option for th...

Imran J3 by Tera Contributor
  • 1260 Views
  • 1 replies
  • 1 helpfuls

HR service list view group by topic category and COE

I need to group by COE and topic category on the HR service list view but when I try to personalize the list to include the COE and Topic category columns , I cant find them.I only see topic detail.When I go to record view for HR service I can see th...

Saksham23 by Tera Contributor
  • 956 Views
  • 4 replies
  • 0 helpfuls

Resolved! Attachment API - Attach a file by URL

Hello,I am testing the Attachment API (Upload an attachment from binary request (POST) with the "Rest API Explorer" module to see if it works correctly for my needs. I uploaded a file from my computer (local) and when I try to send, it works well.Now...

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Andr_1 by Tera Contributor
  • 1604 Views
  • 4 replies
  • 0 helpfuls