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Workday - ServiceNow Integration

I understand there are three options to determine this integration: 1. HR Service Delivery Integration - OOB for Worker Profile, Dept, Location, Todo's2. HR Service Delivery Advanced Integration - Total Rewards Widget, Holiday Calendar Widget, Payrol...

ASHU_1 by Tera Contributor
  • 2822 Views
  • 5 replies
  • 0 helpfuls

Everything about ServiceNow HRSD Integration with Workday HR

Dear All, I have no experience in Integrations, with the little that I have learnt through reading, I have only confused myself and have a few fundamental questions: 1. What is HR Integration Framework Vs. Enterprise Service Management Framework Vs. ...

ASHU_1 by Tera Contributor
  • 5183 Views
  • 2 replies
  • 5 helpfuls

Resolved! HR Case Approval Request Email Notification

Good morning, My client requires an email notification to a requester's manager when an employee submits a case requesting leave.  The notification should allow the manager to approve or deny the request. I have an approval activity set on the HR Ser...

loa_approval1.png loa_approval2.png loa_approval3.png

Hr task list and Hr case list all in one

Hello,I've been trying to get both HR Tasks and HR case in the same LIST on the Agent workspace. It's a tedious process to switch from one list to the other. Is this anything that can be achieved ? I haven't been able to create a custom list with bot...

Resolved! Attachment variable is not attaching the attachment o the case.

Hi Community, I have Created a  attachment variable  on the record producer. Ant that task is submitted by the to-do task. i.e "Submit Catalog item". But when the attachment is added that attachment is not showing on the HR case. I have mapped the fi...

Kachu by Kilo Sage
  • 4400 Views
  • 6 replies
  • 2 helpfuls

Cannot Activate Human Resources Scoped App Data Migration

I installed Case and Knowledge Management which included the following: Predictive Intelligence Workbench HRSD Human Resources Scoped App: Data Migration Advanced Work Assignment for HRSD Human Resources Scoped App: Core Link GeneratorHuman Resources...

joconnor by Tera Contributor
  • 2249 Views
  • 14 replies
  • 4 helpfuls

adding resolve button on service portal widget

I was getting the below error when i was written the below code in the widget.can anyone help me with this issue   client script: function() {  var c = this;c.uiAction = function(action) {c.data.action = action;c.server.update().then(function() {c.da...

resolve button.png
Community Alums by Community Alums  
  • 861 Views
  • 8 replies
  • 0 helpfuls

Resolved! Employee Relations features

I had a question about Employee Relations features as to whether or not they have any of these featuresCan I also be shown the articles to these or links. Thank you.Involved PartiesInterviewsAllegations (Subtypes and Types)Corrective ActionsAllegatio...

Parent Child HR Case Relationship in Agent Workspace

Hi all - We only use HR Agent Workspace, and trying to figure out how to relate a parent case OR a child case that is already existing (not net new).  I see the child case list view in AW, and a NEW button to create a new child case - but I cannot fo...

Jamie Narr1 by Tera Contributor
  • 1650 Views
  • 3 replies
  • 0 helpfuls

Resolved! Trigger a notification based on employee start date for HR Tasks

Hello All, I need to trigger a notification based on below conditions,the notification has to be sent to the assigned person of HR task under HR LCE Case.When to send conditions:HR Service ->OnboardingHR Profile ->After 2 days of  'employee start dat...

bhuvana7 by Tera Contributor
  • 914 Views
  • 3 replies
  • 1 helpfuls