How to move existing documents to 'Employee Document Management' ?

[Community Alums]

Hi Team,

We decided to implement 'Employee Document Management' in our instance and we need some suggestion to execute this. Actually we have quite more documents attached to HR cases in our instance  which were created before implementing EDM and we want all these documents to be moved to EDM. Could you please suggest the possible and efficient way to move all those existing documents to EDM?

Thanks,                                                                                                                                                                                     

Sonali S

[Community Alums]

Hi @Sonali S ,

You can refer to this video :https://www.youtube.com/watch?v=C_4a4E6djyU

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Hi Sandeep,

The video is really useful but it mentions the bulk import from 3rd party cloud or outside ServiceNow. My question is, we have bulk documents attached to cases (Note : these cases were created before implementing EDM) inside ServiceNow and we would like to know how to move those documents to EDM.

Thanks,

Sonali S

[Community Alums]

Hi @Sonali S ,

You can refer to this attached PDF document which should help you.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums · Accepted solution]

Hi @Sonali S ,

Glad to see my answer helped you, Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep