HRSD Module quick start guide
Hi, I am looking for an HRSD quick start guide. Is there any documentation available for end users?Please advise.Thanks
Forum Posts
CHRO dashboard not displaying indicators
I installed the CHRO dashboard, but i cannot get the dashboard to show my PA indicators despite listing them in the chro configs, has anyone been able to implement this and have your own PA indicators display information?
No Data Available on an onboardign related overdue notification in Mobile
hi Allwe have a case , where users are getting notifications on their mobile mentioning, An onboarding activity is overdue. but when they click it says no data available Can we see where and how these notifications are configured ( for MOBILE - esp ...
Resolved! Custom Buttons on Configurable Workspace Record Page in UI Builder
Hello,We're in the process of migrating from Classic HR Agent Workspace to Configurable Workspace, and most forms and layouts moved over smoothly using Engine App Studio. However, I need help creating custom buttons—specifically, a 'Cancel,' 'Close C...
Disable "Email" in Activity Stream
I want to disable the "Email" from activity stream in HR Agent workspace , if can hide it partially that would be great , or permanent disability is also fine.I have already Disable "Compose Email" UI Action still this is coming.
Resolved! Tab of browser display %name when access into a Service Catalog in Portal ESC
Hello everyone,I got the following error that when I open a Service Catalog such as Record Producer on Portal ESC, the name of the tab displays %name as shown below. Does anyone know how to fix this problem? Please help me.Thank you so much.
Create HR Case from Interaction record
Hi Everyone,We have an UI Action "Create HR Case" on Interaction form in our Agent Workspace for HR Case management.Currently, clicking on this UI Action redirects the user to HR Case Creation page with "Opened For" & "Subject Person" values auto pop...
Case Form : Active sla Ribboin not shoing the chart
The case form and SLA component are not display all the details; they only show as remaining, No chart or time
platform analytics dashboard doesnt show up on the new HR agent Workspace dashboard section
Hi there, Did anyone faced the same issue around dashboard you created (and have full control to it) in Analytics platform dashboard builder, and want to access it to the dashboards section on HR Agent Workspace (new in the latest plugin). I only see...
How to inactive the one particular activity in service activity HR service(New Hire Documentation)
Hello Everyone,Good Day!I've a requirement to add the new activity and remove the oob activities in new hire activity set.configured the new activity like Doc1, doc2, doc3, but unable to inactive the oob activties.I want to inactive/remove the actict...
Issues editing tags in Agent workspace according to ServiceNow Docs
Hello! According to ServiceNow docs, we should be able to:a) Assign a tag from the list view using inline field editingb) Assign a tag from a list using the action menuc) Assign a tag from the list context menu However, we've noticed that in Agent Wo...
HR case assign to repeat the assignment
Hi All, We have recently encountered an issue in our project where the "Assigned to" field of the HR Case is being repeatedly assigned a value, even when the "Assignment Group" remains unchanged. The value being assigned is the result obtained from t...
Assistance Needed with Sending Attachments in HR Case Notifications
Hi Developers,I have a requirement where, when an attachment is added to an HR case, a notification needs to be sent to the user who opened the case. The notification should include the actual attachment, not just a link.To implement this, I created ...
If one Task is closed complete create a new task if task is closed in complete doesnot all the tasks
Hi All, Can anyone please help me on below query,I want to create a HR task using flow designerI have 4 tasks below, this tasks should create sequentially1, A2, B3, C4, DIf 'A' HR task state is closed in complete, then create B HR task, If B HR task ...
HR Create New Case Creation - How to edit Cases for Opened for related lists ?
In Human Resources app Click on Create New case link in the Left Nav. Create New case form will be displayed Select the Employee and Go to the Related lists at the bottom of the form " Cases for Opened for" tab will be displayed under Related Case in...
