how to populate extra details in HR case description after submitted the HR Service case

[rubina khatun2]

Hi Team,

I want populate extra details in HR Case description field after submitted the HR Service/Record producer Request 

in case form description field i wanted to Show user id also after Rubina khatun i marked in yellow color 

Thank You !!

[Community Alums]

Hi @rubina khatun2 ,

you will have to tweak the OOB script include to Debug the internal functions and update it.

Script Include: hr_ServicesUtil

Function: createCaseFromProducer

and this is the function within that script include which gets the questions and it's answers

Function: _getProducerQuestions

The OOB Record Producer script (see below) should only copied the updated variables to the Description of the resulting HR Case.

new sn_hr_core.hr_ServicesUtil(current, gs).createCaseFromProducer(producer, cat_item.sys_id);