I want to remove contextual side bar in the HR Agent workspace and how to add more fields in your employee card in Hr agent workspace . please help me out for this.
@satyakuram7755 Adding the Employee Information we have a config page for this. If you are at the most recent build of Agent Workspace for HR Case Mgmt you can access the page configuration by clicking on the gear icon within the HR Agent Workspace to get to the page.
You can then add the system name of the field to have it included. Here is an example:
For the email icon, you will have to hide this in the page configuration using UI Builder for Agent Workspace for HR Case management.
For Hiding the Email Template, there are a few steps but first you have to create a copy of the Case SRP Variant so you can configure your use case. Once that is done, here are the steps to hide the Email Template icon in the side panel in the configurable (HR) Agent Workspace.
If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.
Regards,
Mike
@satyakuram7755 Adding the Employee Information we have a config page for this. If you are at the most recent build of Agent Workspace for HR Case Mgmt you can access the page configuration by clicking on the gear icon within the HR Agent Workspace to get to the page.
You can then add the system name of the field to have it included. Here is an example:
For the email icon, you will have to hide this in the page configuration using UI Builder for Agent Workspace for HR Case management.
For Hiding the Email Template, there are a few steps but first you have to create a copy of the Case SRP Variant so you can configure your use case. Once that is done, here are the steps to hide the Email Template icon in the side panel in the configurable (HR) Agent Workspace.
If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.
Regards,
Mike
