Time off Balance report to workday
Hello, I've a requirement where I need to create a report for time off balance is available to users within the Employee Profile from workday to servicenow. Thanks
Forum Posts
Resolved! Missing roles when installing Human Resources Scoped App: Core
Hello Community , I Just installed the Human Resources Scoped App :Core Everything went as planned the problem is when I compared roles. Installed on the group table I found some roles are missing. Can someone explain to me why? Here's is the in...
Roles required for read access to an HR Case
Hi everyone,I wanted to know what all roles are required to have just the read access to an HR case.the sn_hr_core.basic role given to an agent gives him write access as well.Exactly what all roles are required to just read the HR case and not edit a...
How to add values of popup to field in the form
Hi Team,I have a requirement when the state of incident is moved from "on hold" to "In progress" i need a popup window to appear where it will ask for the "Reason for work in progress :" and once the user clicks ok button in the popup window that nee...
Knowledge attachment link function not working properly
I'm creating knowledge in a test environment, and I learned through a training that the Attachment Link button is supposed to " automatically download attachments when the User opens the Knowledge Article. This is commonly used for Articles that cont...
Resolved! Unable to see menu in Employee center
On Employee Center I don't see the menu. I have the Taxonomy and Topics and connected content. But the menu totally disappeared. Any ideas how to get it back.
Onboarding - Lifecycle Event
We are using the Lifecycle Event Onboarding and within the Onboarding Process it auto-generates a Request for IT Equipment (Catalog Item). When the Request is auto-generated it is continuing to set the Opened By field to the Owner Catalog Item. We ...
Error HR Service is not valid for the subject person
Hello everyone,I am getting a problem when submiting a new request which triggers this HR Service. I don't understand the use of opend for /... and subject person /...Error HR Service is not valid for the subject person
Is there any possibility to add a widget in PORTAL view inside the agent workspace
I have opened a record producer in Portal view inside Agent Workspace. How to a widget inside this record producer? @Ankur Bawiskar @hvrdhn88 @asifnoor @Jaspal Singh @Community Alums @Edward Rosario @Maik Skoddow @Mohith Devatte @Ravi Chandra_K
Resolved! GlideModal in Agent Workspace UI Action
How do I add make this also work in a UI Action in Agent Workspace? I want to render this UI page pop-window in workspace as well. function openAttachmentModal() { var sys_id = g_form.getUniqueValue(); var modal = new GlideModal('sn_hr_core...
How can you add new Activity Sets to an existing Lifecycle Event Case?
Hello,I'm in a situation where I need to add new Activity Sets to existing Lifecycle Event cases.I'm adding some return to work activity sets at the end of Medical Leave Lifecycle Event HR service and would also like to incorporate them to existing c...
Resolved! Tags not capturing in update set
I am trying to create tags for HR Services but they re not getting captured in the update set? Is there any way to add them in update set as due to configuration changes in different instances I am trying to avoid them moving through xmls. Also, is t...
Resolved! Employee Relations Interview Templates
Hi All,I am configuring the New ER Scoped App (sn_hr_er_case) and am working on the Interview Management Templates. I have created the templates and am able to add them to an interview as an admin. When I impersonate an agent in the Employee Relation...
Employee Relations - Managing Grievances
Hello! I'm looking for feedback from employers using the Employee Relations application to track grievances. Has it saved significant time, improved employee experience, etc? How did you gain buy-in from your union? Thank you!
Resolved! NEW ConfigureabLe workspaces for HR
1. How can we validate if we are using the configurable workspace in HRSD?2. If we are not using the Configurable workspace, is the classic HR agent Workspace getting deprecated as part of Xanadu?