How to remove Interaction in Create HR Case

[Community Alums]

Hi,

I am not able to find where I can remove the interaction when creating HR Case. Please help. 

[Community Alums]

Hi Sandeep, It's still not working, I realized that the property that you mentioned is in different application (Human Resources: Workspace, currently we are configuring for Agent Workspace for HR Case Management. I tried to find similar property but I can't find anything in the new Agent Workspace scope. 

Please help. Thanks

[vstefanova]

Hi Jet, 

Did you find a way to remove the Interactions from the HR Case creation page? Would appreciate if you can share your experience. 

Thank you in advance, 

Victoria 

[heathers_]

This post has the solution How to hide 'New Interaction'?