How to set the state field as closed completed once HR task all to dos completed

[charitha ts]

hello Team,

I have to close the state as closed completely in the sn_hr_core table, once all the HR tasks to DOS are completed on the HR task table.

I have created the BR as 

Table name - sn_hr_core_task table

Condition as Parent.Hr case.HR service -  HR service Request Leave of absence) 

State as Close to complete

Active changes to false

Condition :

 (function executeRule(current, previous /*null when async*/ ) { // check to see if any of our peers are currently *not* closed //

     var grSiblingsHRTask = new GlideRecord('sn_hr_core_task');

     grSiblingsHRTask.addQuery('parent', current.parent);

     grSiblingsHRTask.addActiveQuery();

     grSiblingsHRTask.query();

     if (!grSiblingsHRTask.next()) { // If NOT Siblings open

         var grHRCase = new GlideRecord('sn_hr_core_case');

         if (grHRCase.get(current.parent)) {

             grHRCase.state = current.state;

             grHRCase.work_notes = "Case closed as all to-dos are completed";

             grHRCase.update();

         }

     }

 })

 (current, previous);

After all HR task is closed also parent case state is in ready state only,

Thanks in advance

Charitha TS

[michaelj_sherid]

@charitha ts This is a configuration for the HR Services when you have the fulfillment type of "Service Activity" or "Lifecycle Event". There is a scheduled job that runs and will close the case accordingly. In the image below I have outlined the source of this configuration.

If my answer has helped with your question, please mark my answer as accepted solutions and give a thumb up.

Regards,

Mike

[charitha ts]

@michaelj_sherid  HR service is also updated on the same as you  mentioned