How to show fields in At a glance Contextual Panel

soumya5
Tera Contributor

‎02-22-2024 03:20 AM

We have a requirement to display Opened for contextual panel as we are displaying for subject person similarly PFA. Now we are seeing in the OOB script include as atAGlanceUser and it's default user as subject person. How can we make this for opened for person.

soumya5_1-1708600804291.png

 

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Community Alums
Not applicable

‎02-22-2024 07:00 AM

Hi @soumya5 ,

In configurable workspace the At a Glance is controlled by configuration in UI Builder, driven by a script include. If you are looking to modify, these will be the main areas to concentrate on.

So the script include in ask here is " hr_atAGlanceUIBUtils" and mostly i don't see anything where we should add the condition to make it for "opened for". Also, the Script include used inhr_atAGlanceUIBUtils is also protected by servicenow, so you cannot make any changes.

 

I looked at the UI Builder also, i don't see anything where we can change the condition:

SandeepDutta_0-1708613960528.png

 

 

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michaelj_sherid
ServiceNow Employee
ServiceNow Employee
In response to Community Alums

‎02-22-2024 07:15 AM - edited ‎02-22-2024 07:30 AM

@soumya5 I authored a step-by-step document in adding additional data points to the At a Glance section. You can find the article here on the Community within the HR Agent Workspace tips and tricks.

 

If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.

Regards,

Mike