HR Agent Workspace Close Complete UI Action

Suzanne H
Giga Guru

‎12-01-2022 12:33 PM

Is anyone experiencing issues with the Close Complete UI Action in HR Workspace? Our users have to click it twice for it to save.

We are using the same UI Action from Human Resources: Core application and have just completed the Workspace section. Maybe there is something wrong with the Workspace Client Script. 

SuzanneH_0-1669926711069.png

Any help will be greatly appreciated.

 

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8 REPLIES 8

Don Dom
Tera Contributor

‎12-13-2023 03:06 AM

Any luck? 🙂

0 Helpfuls

Shravan Gatty
Giga Guru

‎07-04-2024 11:03 PM

any luck resolving this  issue? @Suzanne H  @Susan Britt 

0 Helpfuls

Susan Britt
Mega Sage
Mega Sage
In response to Shravan Gatty

‎07-05-2024 05:53 AM

Hi @Shravan Gatty - I haven't experienced this issue to be able to assist.  Are you having it now?  I would recommend making sure you are on the configurable/UIB version of agent workspace (i.e., "Agent Workspace for HR Case Management") and not the older version.  

0 Helpfuls

Arpitha92
Tera Contributor

‎06-17-2025 11:30 PM

Hi @Susan Britt, 

Even though we are using Agent Workspace for HR Case Management, this issue is occuring for our Agents. We have opened Hi Case for this. However, we have not received any updates from the yet!

Also, as a workaround - we are using the Xanadu Close complete UI Action Script into the Yokohama version. For now, it has been removed from the blocker.