HR Task email/notification not firing

[Rylie Markle]

I am creating a workflow that involves HR Tasks. There are 2 routes for the workflow based on what is chosen on the record producer when submitting the service. One route, I want there to be an approval. Once approved, an Employee signature task will send. This is working correctly. 

My other route, I want the Employee Signature task to send as soon as the service is submitted (skip the approval). The task is being created but the notification will not send. I cannot figure out why the email isn't triggering when the task is being created. I attached a photo of the email and the workflow. 

Any help is greatly appreciated. 

[Jessica Shin]

Hi @Rylie Markle , were you able to get this to work? I'm having trouble getting an HR Task notification to send also.