HRSD OOB REST APIs to Create HR Case

[_Samay]

Dear Friends,

We are doing HRSD Integrations and we need to utilize OOB REST API - HR Case Creation for HRSD and their functions like Create Task.

I tried some JSON and it’s keep throwing errors.

Can anyone please share me, correct JSON payload to create HR Cases.

Also, If we would like to write a custom REST APIs to create HR Case then how we can do this.

Thanks,

[Kieran Anson]

Hi @_Samay ,

Which API are you referring to? The following?

• /api/sn_hr_core/case_creation/create_task

[_Samay]

Hi @Kieran Anson - Yes. 

api/sn_hr_core/case_creation/create_task 

[Kieran Anson · Accepted solution]

That REST API isn't intended for general use, it's primary purpose is for the create case UI page /sn_hr_core_case_creation.do

I don't imagine SN will provide technical support to use it outside of this use case.

However, you can pass in a JSON object in the following format

{
  "table": "sn_hr_core_case",
  "fields": {
    "opened_for": {
      "value": "62826bf03710200044e0bfc8bcbe5df1",
      "setAsDisplayValue": false
    },
    "subject_person": {
      "value": "62826bf03710200044e0bfc8bcbe5df1",
      "setAsDisplayValue": false
    },
    "work_notes": {
      "value": "sdsds",
      "setAsDisplayValue": false
    },
    "hr_service": {
      "value": "6628cde49f331200d9011977677fcf0b"
    }
  }
}

[_Samay]

Hi @Kieran Anson -Thanks for your valuable response. 

Now, I can create HR Cases from above JSON. 

But, I would like to know if this is not the best practice to create HR Case then can you please share a custom code to create HR case from REST API's