I want to hide CHAT option in Employee service centre

[Rathika3]

I want to hide ( disable ) chat option in the header menu. But conversation should be needed at the bottom of the page in employee service centre. 

[Murthy Ch]

Any update?

Thanks,

Murthy

[mariuskrug93]

You can hide the Chat with css in your Theme. 

header .height-adjust #va_chat {
display: none;
}

[Mohammad Amin]

Hi Rathika!

You can disable that Via Disabling system Property

Navigate to :

sys_properties.LIST

open " glide.connect.enabled "  property and Disable it.

[akkkiii95]

Hi @Rathika3 ,

Navigate to sp_agent_chat_config.list and make both the records for ESC inactive.

Thanks