how to restrict a link button to a certain role
I have Link button widget on a page. How can I restrict the button to a certain role. I have 2 buttons and want to restrict one button to a role. How can I do this?
Forum Posts
Change in HR workpace UI action and fields for Custom COE
Hi All,I have created a custom COE which extends to sn_hr_core_case table. When I tried to create a case from HR workspace I see some related list and UI action missing in custom COE. Here is the comparison between OOB COE and custom COE**OOB COE**Cu...
Employee Relations - Collaborator field
Please describe the security set on the collaborator field for employee relations cases. How can I add individuals outside of the employee relations team as a collaborator?
Resolved! Can I Auto-popluate a newly created field from the HR Profile?
Hello, I am trying to auto-populate a form field (appraisal_due_date), based on the selected USER on a form that I'm developing for HR.The field that I want to grab the information from is on the HR Profile. I can't seem to click on any of the HR R...
Activity Set Trigger change causes already created cases to cancel - PLS HELP!
Hi,Please help with the issue that we are facing in production. I had to change the trigger of an existing activity set from 'Combination' to 'Advanced Script'. Everything seemed to work fine. But for some reason, when for existing HR cases that are ...
UI Action to preview pdf using hr_PdfUtils does not work
Hi experts, our team wants to create a UI Action button on a case table that allows a user to preview a filled out pdf before generating the pdf. Two questions to this: 1) is this possible and more generally 2) how does the preview function work in...
Best Practice - SLA Set up/Configuration/Documentation for a Global Team with different locations
Hi, We are trying to align our SLAs globally. Currently it's all set up separately per region. Has anyone set up their SLAs in a global level? How does it look like? Appreciate any tips and best practice from anyone. Thanks!
Duplicating HR Agent Configurable Workspace?
Does anyone know how to duplicate the entire HR Agent for Configurable Workspace? I understand we are meant to make variants of the various pages rather than manipulate the OOTB workspace, but I'd like to duplicate the entire workspace as a whole and...
I want to know who is viewing a case at the same time in Agent Workspace
In Native UI we can see if more than one person is viewing the case.we can see who all are viewing at the same time How to enable the same in Agent Workspace Washington version.
Resolved! Document template HR case parent update
Hi All, I have an issue while creating the document tasks for HR case.Once the document task is creating it is not linking to HR case as parent as it is not hr task it is a document task how can link to HR case where task is created. Above doc task h...
How to change form header in Digital product release workspace
Hi, How to change the form header below in DPR workspace. This is in rm_epic table.
How to change the reply mail address?
When an employee send a mail to the response giving back from the mail : x@gmail.com but now we need to change the response address to y@gmail.com. I am having no clue where we need to change and where the configuration existed. Let me have your poi...
UI Action Button
I created a basic UI Action button on my instance, which gives a defined error. When I review the script all seems good, also can call the script via console, and it is a client side button. I think there is a misconfiguration on my instance.
Fields are mandatory when state changes from canceled.
I have an UI Action button to cancel cases with the ability to set the case back to 'Assigned', 'In Progress', or 'Pending' states. When these states are chosen for specific field values, fields that should not be mandatory are now mandatory before s...
Calling a UI Page from UI Action in Agent Workspace
How do I perform the similar item as in the screenshot below, by calling the Ui page from UI action in the agent workspace? We can call a UI page from UI Action in Agent Workspace but I am unable to pass any values to the UI page. I need to send so...
