In all ‘phone’ fields, there's country code +61 added, when there's no phone number provided.

Rkanodia
Tera Contributor

Hi 

In Agent workspace for HR Case management, in records of HR Profiles, in all ‘phone’ fields, there's country code +61 added when there's no phone number provided in the data.

If there is a value, then it's not there and the value is correct.

Can someone please help me in knowing how can we remove the +61

Expectation is that if there is no data, the field should be empty.

Please see the screenshots below:

Rkanodia_0-1717063330184.png

 

 

2 REPLIES 2

Mark Manders
Mega Patron

Did you check default values and/or client scripts?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Yes I did, there is nothing running on it.