In all ‘phone’ fields, there's country code +61 added, when there's no phone number provided.
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05-30-2024 03:06 AM
Hi
In Agent workspace for HR Case management, in records of HR Profiles, in all ‘phone’ fields, there's country code +61 added when there's no phone number provided in the data.
If there is a value, then it's not there and the value is correct.
Can someone please help me in knowing how can we remove the +61
Expectation is that if there is no data, the field should be empty.
Please see the screenshots below:
2 REPLIES 2
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05-30-2024 03:10 AM
Did you check default values and/or client scripts?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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05-30-2024 03:27 AM
Yes I did, there is nothing running on it.