InBound Email Action , Do Not Reply Back Functionality
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‎04-11-2025 06:21 AM
I'm working on Inbound email actions , and I want to configure one functionality that is if any one of the email/notification contains a note i.e. " Do Not Reply to the Email ".
So the end user will not able to reply or we didn't able to receive that email.
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‎04-12-2025 06:30 AM
There's nothing we can do to inhibit email clients from responding.
There's nothing we can do to "not receive" unless you're talking blacklists.
Blacklists are simple: "If its this address or this domain, ignore"
So the best course of action is to configure other Inbound rules that handle reply messages in their own way.
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‎04-16-2025 09:10 AM
Hi @Uncle Rob,
Can you please elaborate more on "If its this address or this domain, ignore". How can we achieve this?
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‎04-17-2025 06:10 AM - edited ‎04-17-2025 06:11 AM
Full disclosure: This functionality WILL NOT fulfill the use case this thread is about.
Read these two sections from this Docs page.
System address filters
Email address filters.