InBound Email Action , Do Not Reply Back Functionality

mdshahvez11
Tera Contributor

I'm working on Inbound email actions , and I want to configure one functionality that is if any one of the email/notification contains a note i.e. " Do Not Reply to the Email ".
So the end user will not able to reply or we didn't able to receive that email.

3 REPLIES 3

Uncle Rob
Kilo Patron

There's nothing we can do to inhibit email clients from responding.
There's nothing we can do to "not receive" unless you're talking blacklists.
Blacklists are simple:  "If its this address or this domain, ignore"

So the best course of action is to configure other Inbound rules that handle reply messages in their own way.

Anki3
Tera Contributor

Hi @Uncle Rob,

Can you please elaborate more on "If its this address or this domain, ignore". How can we achieve this?

Full disclosure:  This functionality WILL NOT fulfill the use case this thread is about.

 

Read these two sections from this Docs page.

System address filters
Email address filters.

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