Information about 'HR Operations Systems' table

Pratiksha_45
Kilo Sage

Hello,

I want information about HR Operations Systems table. Means, what is the use of that table. 

Any help would be appreciated.

 

Thanks!

2 REPLIES 2

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Pratiksha_45 

Greetings!

there is not much documentation on that. 

I guess it's kind of categorization under HR where we can define HR systems like concur, referral portal or SAP like systems. 

RaviChandra_K_0-1690294471123.png

 

refer the below doc:

https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/human-resources/con...

https://docs.servicenow.com/en-US/bundle/utah-employee-service-management/page/product/human-resourc...

Please mark my answer correct and helpful if it helps you

Kind Regards,

Ravi Chandra.

 

David Aldridge
Giga Guru

Hi @Pratiksha_45 

This table basically gives you a way of listing services supported by the "HRIT Operations Case" CoE. It is referenced by the case table for that CoE.

To add systems to this table, go to HR Administration>Managed Lists>HR Systems

DavidAldridge_0-1690335908881.png

It seems to be a lightweight way of adding systems (probably particularly third-party systems), without needing to resort to integrating into the CSDM model. In this way, you could implement HRIT Support cases without dependency on having already implemented ITSM.

DavidAldridge_1-1690336092446.png