Install stuck for 4 days now on same item

terisevick
ServiceNow Employee
ServiceNow Employee

Demo install stuck since Thursday.  Tried changing state to "Queued" and gets stuck on same spot.  See attachment.  Demo env is tusimpledemo.service-now.com.

1 REPLY 1

Rew Adams1
ServiceNow Employee
ServiceNow Employee

Hi @terisevick,

If your install has been stuck for 4 days then you should 'Create a case' with Now Support. There is a 'Create a case' button on their home page. I hope this helps you resolve any issues currently blocking your installation?

Regards, Rew