Is it possible to add image under the variable in the record producer ?

[Kasapuram Naras]

We have a requirement to add a image below one of the variable in the record producer. Is it possible?

As shown in above screenshot, we need to add one logo in between the variable1 and variable2.

Please suggest anything on this.

[Maik Skoddow]

Hi

Yes, you can insert a HTML variable between the two. See https://docs.servicenow.com/bundle/sandiego-service-management-for-the-enterprise/page/product/servi...

Maik

[Muhammad Khan · Accepted solution]

Hi Kasapuram,

Following steps will help you resolve your query;

1. Create a UI Macro and specify your required image over there.
2. Create variable of type Custom.
3. Configure it and select your UI Macro.

See the below images for reference;

UI Macro

Image

Variable

Result

Note: It will work in Native UI but not in Service Portal. To make it work in portal as well, just create a new widget and paste the <img tag statement in the HTML of widget and use that widget along with UI Macro in the variable.

Hopefully, this will help you resolve your query.