Is it possible to transfer a HR Service from one COE table to another?
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‎07-19-2023 08:11 AM
We originally created an HR Service along with the HR Template, and Record Producer under the HR Talent Mgmt COE but we now need to transfer it over to the Workforce Admin table. This HR Service does not have an active Record Producer, the HR Service is only used on the backend by our HR Agents. Are there any consequences to making this transfer? If there was an active record producer with variables would that change if this type of transition is ok?
I updated the HR Service - HR Template - Record Producer to all match under the Workforce Admin COE ( in Dev environment) but want to confirm that there aren't any repercussions with this kind of transition. I ran a report to see if cases under this HR Service would reflect the change or remain under the HR Talent Mgmt COE but they've all updated to reflect the Workforce Admin COE.
Previous Structure | Updated Structure |
HR Service HR Template Record Producer | HR Service HR Template Record Producer |
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‎07-19-2023 10:26 PM
Thanks @Ravi Chandra_K for correcting
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‎04-24-2024 01:36 AM
Hi Sandeep,
Will the child case and tasks moved to new case?
Kind Regards,
Vinoda