User Activity
08-04-2025
HiI'm unable to log into my PDI using MFA. I kept getting an error message saying the code was incorrect. I deleted my dev instance from the authenticator app but now I can't add it back or use the email verification option as it shows a different er...
Hi everyone!We recently received a question about leveraging ServiceNow HRSD to manage Wage Notices, particularly for states like NY, DC, and CA.Since compensation data isn’t currently part of our ServiceNow HR Profile, we’re exploring possible workf...
10-22-2024
Hey HRSD Community! We've wanted to look into metrics. I noticed HRSD has one OOTB metric definition 'Assignment Group Duration for HR Case'. However, it's not set to timeline. Additionally, when I do I check off Timeline and click Metrics Timeline ...
Hey SN Community! Is it possible to restrict case access for HR Agents based on their assignment group using a COE Security Policy?For example: Person A is apart of HR Tier 1. There are currently 4 HR Benefits Cases. One is assigned to HR Tier 1, so ...
We originally created an HR Service along with the HR Template, and Record Producer under the HR Talent Mgmt COE but we now need to transfer it over to the Workforce Admin table. This HR Service does not have an active Record Producer, the HR Service...