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02-22-2024 07:40 AM
Dear Friends,
I have a request to create a User Profile, Human Resources Profile and Job Profile in ServiceNow Instance.
During Job Record creation, I missed out to check "Job active" box.
Now, I am unable to update the checkbox with Checked.
Could you please provide help to rectify this mistake.
Thank you,
Ravi
Solved! Go to Solution.

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02-22-2024 07:56 AM
@Ravi Kand This field is driven by workflow so you should be able to set the job start date and if it is current (in the past and the job end date is Null or in the future) it will set the active flag on the Job Active field. I tested this myself and I can clear and set the field by changing the Job Start Date value.
If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.
Regards,
Mike

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02-22-2024 07:56 AM
@Ravi Kand This field is driven by workflow so you should be able to set the job start date and if it is current (in the past and the job end date is Null or in the future) it will set the active flag on the Job Active field. I tested this myself and I can clear and set the field by changing the Job Start Date value.
If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.
Regards,
Mike
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02-22-2024 08:46 AM
Dear Michael,
Thank you so much for your support and help. It worked.
Thanks,
Ravi