Journey Accelerator Stage and Task state are defaulting to Draft and not Ready

AprilF
Tera Contributor

I've built out a new JA plan with tasks to be part of our existing lifecycle event.  When I create a new lifecyle event the JA task and the stage the task is under are created with a state of Draft
Do I need to create a flow to have them in the Ready state upon creation/insert?  Or is there a configuration I can make that will change this? 

5 REPLIES 5

Shruti
Mega Sage
Mega Sage

Hi,

If journey and journey plan is in ready state, journey accelerator tasks will be in ready state.

Can you check the state of journey?

AprilF
Tera Contributor

I am seeing the JA plan is in a draft state.  I found that the business rule isn't triggering to change the plan to Ready because the Start On date isn't filled in.  I'm unclear where this date gets set.  
Do you know what updates this field?

AprilF
Tera Contributor

I'm seeing the Journey plan in a Ready state but the Journey accelerator action plan is in a Draft state.  Is there a configuration I can set to automatically set a JA plan to Ready at creation?  Or does this need to be done through a flow or business rule?

Can you share screenshot of journey record?

Is the start on date updated on journey?

Can you also try to set employment start date of the employee in future